LBF and COVID 19 - Status Updates

Updates - 1 - 4 - 20

Hi All,

A few updates:

We are back online and selling

After a few days packing orders, and a full stocktake, we managed to get all orders made before we went offline on the 25th shipped, quantities on the website updated and we reinstated the website checkout on Monday. While most popular items sold out within the first hour, we still had a lot of other stock and that has been selling down over the week. If a product is on the website, it's in stock so grab it as everything is selling out. 

Preselling.

With containers of equipment landing over the next few weeks, we will continue to offer equipment for pre-order to allow everyone the opportunity to purchase. We'll list products for pre-order a few days before each container lands, but we're happy to take pre-orders now if you want to lock equipment in. Just email your list and postcode to info@littleblokefitness.com.au and we'll shoot you a quote. 

The preorder page - https://www.littleblokefitness.com.au/collections/pre-order-april-2020 - will stay active, and be updated regularly. Once an item arrives into the warehouse, it will be removed from the pre-order page.

What's coming in?

  • Benches, Racks, 30kg weights vests, timber gym rings and a few others arrive on Friday 3rd. These went onto the website for pre-order today and most benches and racks have now sold out.
  • Kettlebells, Olympic Bars and Olympic Weight Plates arriving around the 15th.
  • Rubber hex dumbbells, bumpers, commercial bars and flat benches arriving around the 28th.

We're not thinking much beyond April at this point.  

Operating...

For the health, safety and welfare of our customers, team members and the greater community we are not offering pick-up, or face to face purchasing at this point in time to help prevent the spread of COVID-19.

We will offer all available products online – and process and ship orders as quick as the courier companies can take them. We will also continue to operate as long as courier companies are still running, as long as the man says we can, and as long as it’s safe for us to do so.

Questions or concerns - please email us. The phone is ringing off the hook (is that even a thing any more) and we're not always able to answer or call back.

Stay safe and healthy…

 

Announcement - 25-3-2020

Hi All,

We've made the difficult decision to suspend all selling, effective immediately to allow us to prioritise fulfilling the hundreds of orders placed in the last few days. 

Please note that we have oversold products here and there as our website and inventory system sync could not keep up with the orders. We'll be notifying people whose orders were affected by this over the next few days.

As always, we appreciate your patience and understand as we all navigate through these new, uncharted times.

Stay safe, and stay healthy. 

 

Announcement - 23-3-2020

We hope you are staying safe and healthy during this difficult time for Australia. 

We'd like to notify you of a change to our operations.

As of the 24th of March:

  • Our showroom in Reservoir is closed to the general public. We will no longer be showcasing our products, nor making face to face sales. 
  • We will no longer be accepting orders with warehouse pick-up. You can still order online, but you will only have the option to have items delivered. 

Any items ordered for warehouse pick-up or collection prior to the 24th of March will still be available for collection from us in Reservoir, but we will be observing social distancing etiquette - for your safety and ours.

Please note that this is only temporary - we will reopen our showroom once it is safe to do so.

Please note that we are experiencing a high volume of purchases and delays in delivery are expected. We are trying our best to dispatch as soon as reasonably possible. Your tracking details will be sent out to you as soon as the dispatch has been completed.

Stocks will be replenished on an ongoing basis - keep an eye on our socials for updates.

For everyone that's called, or visited our store in the past two weeks - we really appreciate your patience and understanding. We are a small, hardworking team and there have been delays in having calls and emails returned - but you've all been incredible. No agro at all - not even a single raised voice - in these times, that's pretty amazing. 

If you have any enquiries, please email us and we will try our best to get back to you as soon as possible.

Our email address: team@littleblokefitness.com.au

We hope you stay safe and healthy during this time.

Kind Regards,

The LBF Team